At Brait Academy, we are dedicated to delivering top-quality education and ensuring your satisfaction. We recognize that situations may arise necessitating a refund. Please review our refund policy carefully to comprehend your rights and responsibilities.
1. Course Refunds:
Brait Academy offers a 30-day money-back guarantee for all paid courses. If you are dissatisfied with the course content or delivery within the first 30 days of enrollment, you are eligible for a full refund.
2. Refund Eligibility:
– To qualify for a refund, you must initiate the refund request within 30 days of your course purchase.
– We will only refund courses that have a course progress of 30% and below.
– Refunds are applicable only for paid courses. Enrollments in free courses are non-refundable.
– Refunds will be processed to the original payment method used during the purchase.
3. How to Request a Refund:
– To request a refund, kindly contact us. Provide your full name, course name, and the reason for the refund request.
– Refund requests made after the 30-day period following the course purchase will not be considered.
4. Processing Time:
– Refunds will be processed within 10-14 business days after the approval of the refund request.
– Please note that the processing time may vary depending on your payment method and financial institution.
5. Non-Refundable Items:
– Course materials and resources accessed or downloaded during the enrollment period are non-refundable.
– Enrollment fees for certification exams, if applicable, are non-refundable once the exam scheduling process has commenced.
6. Cancellation of Courses:
– Brait Academy reserves the right to cancel a course due to unforeseen circumstances. In such cases, enrolled students will be refunded in full.
7. Contact Information:
– For refund-related inquiries, please contact us.
Brait Academy retains the right to modify this refund policy at any time without prior notice. Any changes will be posted on our website.
Thank you for choosing Brait Academy. We appreciate the opportunity to cater to your educational needs.